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At Timbertots, we value your trust in our brand. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

By using our website, you agree to our Privacy Policy and the collection and use of your data as described below.

1. Information We Collect

We may collect the following types of information:

  • Device Information: Your IP address, browser type, time zone, and browsing data.

  • Personal Information: Name, contact details, shipping and billing addresses, and payment information when you place an order.

  • Order History & Interactions: Your purchase records and communication with us.

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Customize your experience

  • Improve our website, products, and services

  • Send updates on orders, offers, and new products

  • Respond to your queries or concerns

  • Ensure secure transactions and prevent fraud

We may use your IP address for troubleshooting and analytics.

3. Information Sharing

We do not sell your data. We may share your information only with:

  • Trusted payment gateways (e.g., Razorpay, PayU Money)

  • Delivery partners for order fulfillment

  • Service providers for business operations (bound by confidentiality)

In some legal cases, we may be required to share data with authorities.

4. Cookies

Our site uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Show relevant content or ads

  • Keep you logged in during sessions

You can manage cookie settings through your browser.

5. Data Retention

We retain your information as long as necessary for order fulfillment, service improvement, and legal obligations. You may request data deletion by contacting us.

6. Account Updates

You may review or update your personal information anytime. For assistance, contact our support team.

7. Data Security

Your information is stored on secure servers and encrypted during transmission. While we follow industry standards, no online method is 100% secure. Please avoid sharing sensitive info (like card details) through public channels.

Contact Us

For any questions or concerns about your privacy:

📧 Email: thetimbertots@gmail.com
📞 Call: +9177085 37027 (Mon-Sat, 9:30 AM to 8 PM IST)

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